A resident of Bend, Oregon and Stearns, Kentucky, Sam has a background in engineering, journalism, publishing, construction management, and telecommunications.
An author and entrepreneur, he is president and CEO of Centratel, the premier telephone answering service in the United States. Other businesses he founded and operates include Business Documentation Software, LLC; Work the System Consultants, LLC and has recently organized Centratel International, an online marketing firm based in Romania.
Originally published in 2008 by Greenleaf Book Group, his first book, Work the System: The Simple Mechanics of Making More and Working Less is in its third edition.
WORK Fundamentals
The systems Mindset
Foundational Documentation
“How to” Document Processes
What People Say
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The Systems Mindset: Managing the Machinery of Your Life: Chapter 30, Prime Time
The Systems Mindset: Managing the Machinery of Your Life: Chapter 30, Prime Time

The Systems Mindset: Managing the Machinery of Your Life: Chapter 31, Your Mind Can Be a Bad Neighborhood
The Systems Mindset: Managing the Machinery of Your Life: Chapter 31, Your Mind Can Be a Bad Neighborhood

The Gates are Open
The Gates are Open