The Best for your business

Smooth Operations

A resident of Bend, Oregon and Stearns, Kentucky, Sam has a background in engineering, journalism, publishing, construction management, and telecommunications.

An author and entrepreneur, he is president and CEO of Centratel, the premier telephone answering service in the United States. Other businesses he founded and operates include Business Documentation Software, LLC; Work the System Consultants, LLC and has recently organized Centratel International, an online marketing firm based in Romania.

Originally published in 2008 by Greenleaf Book Group, his first book, Work the System: The Simple Mechanics of Making More and Working Less is in its third edition.

WORK Fundamentals

Creating true freedom for business owners!

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The systems Mindset

In this session we’ll explain not only what the Systems Mindset is, but also how it can be applied to your business and life in order to produce extraordinary results. This has been the key to Sam’s success and the success of all of our coaching and consulting clients. If you don’t “get it” yet, then you need to watch this session to make the mindset shift that will change your life forever.

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Foundational Documentation

Watch this session and see in detail how the Strategic Objective and General Operating Principles must be created, and how to leverage them for rapid scalable business growth. We’ll also give you the cheat sheet we use with high end consulting and coaching clients.

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“How to” Document Processes

In this session we’ll go over the essential “how to” template. Watch this session and get the template as well as find out why each component of this document is critical to your business success. With this template you’ll be able to delegate quickly and easily.